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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Goulet

Michael Goulet

May 6, 2025

5  out of  5
rating by Michael Goulet
"Great service, and always willing to help!"
We responded:
"Thank you, Michael, for your wonderful feedback! It's fantastic to hear that you appreciate our service and find us helpful. Your satisfaction is our priority, and we're glad to have met your expectations. Looking forward to continuing to serve your insurance needs!"
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Patricia Marklin

May 2, 2025

5  out of  5
rating by Patricia Marklin
"Brian offered us a good deal, but we had to delay him until our hurricane lost antenna was replaced. He was very thoughtful and patient!"
We responded:
"Thank you, Patricia, for sharing your experience with us. It's wonderful to hear that Brian was able to provide you with a good deal and that his thoughtfulness and patience made a positive impact during your situation. Your feedback is greatly appreciated, and we're glad to have been of assistance."
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Richard Burke

May 2, 2025

5  out of  5
rating by Richard Burke
"Perfect fast great rates super friendly great customer service 👍 👌 👏 😀 Thank You"
We responded:
"Thank you, Richard, for your wonderful feedback! It's fantastic to hear that you found our service fast and friendly, and that you're happy with the rates. Your satisfaction is our top priority, and your kind words mean a lot to us. We look forward to continuing to serve you!"
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Lloyd Braden

May 2, 2025

5  out of  5
rating by Lloyd Braden
"Ed Burke and his team are awesome! They're extremely knowledgeable but they don't just preach and sell, they took the time to listen to me and what I want, answering questions and helping me make the right decision."
We responded:
"Thank you, Lloyd, for sharing your experience with the team. It's great to hear that their approach of listening and providing knowledgeable guidance made a positive impact on your decision-making process. Your feedback is truly appreciated and reinforces our commitment to serving our clients with care and expertise."
Profile photo of Carol Hamilton

Carol Hamilton

May 2, 2025

5  out of  5
rating by Carol Hamilton
"Ed and Jordan made the process of getting a quote for auto and homeowners insurance quick and painless. They saved me a significant amount of money on the policies so we agreed to the coverage. Again it was an easy process to switch to State Farm."
We responded:
"Thank you, Carol, for sharing your experience. It's great to hear that our team was able to make the process smooth and help you save on your auto and homeowners insurance. We're glad you found it easy to switch to State Farm, and we appreciate your trust in us for your coverage needs. If you have any questions or need further assistance, feel free to reach out."
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Richard Pitruzzello

May 2, 2025

5  out of  5
rating by Richard Pitruzzello
"I found Jordan Bolin of the Ed Burke agency in the Trinity Chat group on Facebook. I contacted her about switching from my previous insurance company. She gave me a quote that was significantly less than what I was paying. She made the switch a pleasant and painless process, almost all done via Facebook Messenger. Thanks, Jordan!"
We responded:
"Thank you, Richard, for sharing your experience with us. It's wonderful to hear that Jordan was able to assist you efficiently and make the transition smooth and easy. We're glad to have you as part of our community and appreciate your trust in our agency. If you have any further questions or need assistance, feel free to reach out."
Profile photo of Carol Williams

Carol Williams

May 1, 2025

5  out of  5
rating by Carol Williams
"I’ve seen firsthand how Ed Burke – State Farm treats their customers and team members—with true care, professionalism, and integrity. As a family-owned business, they offer a level of service that’s hard to find these days and Kendall always goes the extra mile for customers. I confidently recommend them to friends and family. They truly are the best!"
We responded:
"Thank you, Carol, for sharing your wonderful experience with us. It's heartening to hear that our commitment to care, professionalism, and integrity has made a positive impact. We're delighted that Kendall's efforts to go the extra mile have been recognized. Your recommendation to friends and family means a lot to us, and we're grateful for your trust and support."
Profile photo of Amanda Gruwell

Amanda Gruwell

May 1, 2025

5  out of  5
rating by Amanda Gruwell
"Ed Burke – State Farm is the definition of trustworthy and dependable service. As a family-owned business, they go above and beyond to make every customer feel like part of the family. You can tell they genuinely care—not just about their clients, but also about their employees, which speaks volumes about the integrity of the team. The level of professionalism and personal attention Kendall provides was truly white-glove service. I refer all of my family and friends to them without hesitation. If you're looking for an insurance team you can trust, look no further!"
We responded:
"Thank you so much, Amanda, for sharing your wonderful experience with Ed Burke - State Farm. It's heartening to hear that you feel like part of the family and appreciate the care and professionalism Kendall and the team provide. Your trust and referrals mean a lot to us, and we're grateful for your support. We're committed to maintaining the high level of service you described and are always here to assist you and your loved ones with any insurance needs."
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Kerriann Manley

April 25, 2025

5  out of  5
rating by Kerriann Manley
"Brian was very informative and was a tremendous help. I would highly recommend Ed Burke."
We responded:
"Kerriann, thank you for sharing your positive experience with Brian. It's wonderful to hear that he was informative and helpful. Your recommendation means a lot, and we're glad to have met your expectations. If there's anything else we can assist you with, please let us know."
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Summer Maner

April 25, 2025

5  out of  5
rating by Summer Maner
"Ed has been amazing and Brian has gone above and beyond for me. I would definitely recommend them. Amazing ppl and very knowledgeable and helpful!"
We responded:
"Summer, thank you so much for your kind words and for taking the time to share your experience. It's wonderful to hear that Ed and Brian have been able to provide you with the support and knowledge you needed. Your recommendation means a lot to us, and we're delighted to have been able to assist you. If there's anything else we can do for you, please let us know."
Profile photo of Joanne Burke

Joanne Burke

April 24, 2025

5  out of  5
rating by Joanne Burke
"Great company, always such a friendly and helpful staff. Highly recommend."
We responded:
"Thank you, Joanne, for sharing your positive experience with us. We're delighted to hear that our team has been friendly and helpful. Your recommendation means a lot, and we're grateful for your support."
Profile photo of Christian Alvarez

Christian Alvarez

April 24, 2025

1  out of  5
rating by Christian Alvarez
"Useless"
We responded:
"Hi Christian, I've reached out a few times to attempt to understand the dissatisfaction with my office specifically but haven't been able to catch you or received a call back. Sorry to hear that you feel this way about my office, we strive to provide the best service possible to our clients so I'd love to hear where we fell short so we could improved. Thanks."
Profile photo of Stephen Donohue

Stephen Donohue

April 22, 2025

1  out of  5
rating by Stephen Donohue
"I have been and State Farm insure for over 3 years Ed Burke and his employees are nothing but puppets in my personal opinion for State Farm and can only read off what the computer tells them to read to the customers. I am currently being refused to be renewed because I have five towing claims, just towing, in the last three plus years and two windows being replaced in the last 3 plus years and two accidents in which I was the victim for. NO citations, NO tickets, and State farm's underwriting gods are refusing to renew me now, Ed Burke and his employees deserves the same rating as the Underwriters of State Farm."
We responded:
"Hi Stephen, My team and I attempted to explain all of this to you yesterday over several phone calls, despite your profanity and yelling. As you stated above, you have filed 9 claims in the past 3 years, with 6 of them occurring last year. 9 claims in 3 years constitute a claim frequency issue. As you acknowledged on the phone, State Farm sent you 2 caution letters informing you that your claim frequency was far above average and that further claims could result in non-renewal of your auto policy. It is important to note that 4 additional claims were filed after that letter was received. State Farm kept their promise and provided coverage for the claims filed, and your policy was never surcharged due to those claims. However, due to your claim frequency, your policy is being non-renewed. As I explained several times yesterday, this decision does not originate from my office, and I do not have the ability to overturn it. "
Profile photo of sheila levy

sheila levy

April 8, 2025

5  out of  5
rating by sheila levy
"I called the office with a few questions and the phone was answered by Harris . Even though he had not been involved previously with my account , he quickly found the information and was able answer my questions ; and he did it right then and there on the phone . He was very pleasant and knowledgeable. I’m not sure if he is a new employee or not … but make sure you keep him Mr. Burke !"
We responded:
"Thank you for sharing your experience with Harris! It's great to hear that he was able to assist you promptly and effectively. Your feedback is greatly appreciated, and we'll be sure to pass along your kind words to Harris."
Profile photo of Paul G. Weston

Paul G. Weston

April 3, 2025

5  out of  5
rating by Paul G. Weston
"I had the pleasure of speaking with Harris Kumar: I had a lot of things to ask about my car insurance everything was explained expertly I'm very professional. I was very glad to have him explain everything to the fullest very polite very knowledgeable in a good member of the Ed Burke State farm's team. From now on when I have a problem I will be calling Harris I have them on speed dial on State farms That's the man I want to work with. Thank you Harris!"
We responded:
"Thank you, Paul, for sharing your experience with us. It's awesome to hear that Harris was able to assist you so effectively with your auto insurance questions. Your feedback is greatly appreciated, and we're here to help whenever you need us."
Profile photo of Jamie Bruce

Jamie Bruce

March 26, 2025

5  out of  5
rating by Jamie Bruce
"I had an excellent experience with Ed Burke State Farm! His team is knowledgeable, patient, and made the entire process simple and stress-free. They took the time to understand my needs and helped me find the perfect policy at an affordable rate. I feel confident knowing my family is protected, and I really appreciate the outstanding customer service. I highly recommend them to anyone looking for reliable life insurance coverage!"
We responded:
"Thank you, Jamie, for sharing your experience with Ed Burke State Farm. It's awesome to hear that our team was able to make the process simple and stress-free for you. Knowing that you feel confident and protected means a lot to us. Your recommendation is greatly appreciated!"
Profile photo of Robert Mccracken

Robert Mccracken

March 26, 2025

5  out of  5
rating by Robert Mccracken
"We love Ed Burke State Farm and all of his agents! His informational on line videos are great, and Jordan Bollin always takes care of us! I highly recommend them!"
We responded:
"Thank you, Robert, for sharing your positive experience with us! We're glad you enjoy our online videos and that Jordan has been able to assist you so well. Your recommendation means a lot to us, and we're glad to have you as part of our community."
Profile photo of Lori Ann Lynde

Lori Ann Lynde

March 23, 2025

5  out of  5
rating by Lori Ann Lynde
"Ed Burke State Farm is a fantastic, family-owned agency that truly cares about their clients. They are honest, knowledgeable, and always willing to go the extra mile to help. Whether you're looking for life insurance at any stage of life or other coverage, they provide expert guidance and top-notch service. I highly recommend them!"
We responded:
"Thank you so much for your review and recommendation of our services to others! We truly appreciate your kind words and are thrilled to hear you've had such a positive experience. "
Profile photo of Rachel Summerfield

Rachel Summerfield

January 15, 2025

5  out of  5
rating by Rachel Summerfield
"Best Insurance Company in Pasco County. Great rates!"
We responded:
"Thanks, Rachel! We all truly appreciate your compliment and review!"
Profile photo of Jayce Pedraza

Jayce Pedraza

January 15, 2025

5  out of  5
rating by Jayce Pedraza
"I highly recommend this branch! Nikki helped me save over 20% on commercial insurance. She walked me through the whole process and made it easy to switch. I highly recommend! To anyone trying to save money"
We responded:
"Thanks for the amazing review, Jayce! I'm so glad to hear Nikki was able to help you save on your commercial insurance and make the process smooth. Your recommendation means a lot to us!"
Profile photo of Jennie Serrentini

Jennie Serrentini

January 8, 2025

5  out of  5
rating by Jennie Serrentini
"My family has been with Ed Burke State Farm for over ten years! From life insurance to auto, we wouldn’t trust anyone else with the protection we need for our family. Ed Burke has taken so much time over the years to ensure we have the best for our family and that is priceless!"
We responded:
"Jennie, thank you for your great review! I'm happy to know you and your family have trusted us for over ten years. Your satisfaction and compliments mean the world to us!"
Profile photo of Chandra Burkett

Chandra Burkett

January 8, 2025

5  out of  5
rating by Chandra Burkett
"Ed was able to save us thousands on comercial vehicle insurance. We then checked our personal cars and could not believe the savings of $200 per month. We are still in shock! Hands down the best customer service ever! All around a great experience!"
We responded:
"Awesome!! We love to hear this, Chandra! Thank you for choosing Ed Burke State Farm for your commercial and personal auto insurance. We're always here to help when you need!"
Profile photo of Jonathan Mayer

Jonathan Mayer

January 7, 2025

5  out of  5
rating by Jonathan Mayer
"I have had the pleasure of working with Nikki and Ed Burke at the State Farm Trinity office. Not only are they highly knowledgeable in their field, but they have also helped me save significantly on both my commercial fleet and my personal home and vehicle coverage."
We responded:
"Thank you, Jonathan, for sharing your experience with Ed Burke State Farm. It's great to know we've helped you save on your coverage. Your feedback is greatly appreciated!"
Profile photo of Allisha Villwock

Allisha Villwock

January 7, 2025

5  out of  5
rating by Allisha Villwock
"My husband and I switched over from USAA whom we’ve been with for years. Our rate kept going up every year. Finally we made the switch over to State Farm and omg.. Ed and his team (specifically Brian) were able to save us almost $400 a month on our car insurance!! We also got our life insurance through them too! I’m so glad we made the switch. Thanks guys!"
We responded:
"Allisha - thank you for choosing Ed Burke State Farm for your auto and life insurance needs. We're so glad to hear our team, especially Brian, could help you and your husband save on auto insurance. If you ever have any questions or need further assistance, feel free to reach out!"
Profile photo of Priscilla Rose

Priscilla Rose

January 7, 2025

5  out of  5
rating by Priscilla Rose
"So glad we made the switch to State Farm. Ed Burke and his team made sure they found every discount available to us, explained insurance like it's never been explained before, and ended up saving us a ton of money. The level of service we receive is like nothing we've ever received from an insurance agent before. They treat us like family, and it makes all the difference! Thank you Ed Burke State Farm!"
We responded:
"Thank you, Priscilla, for sharing your experience! We're so glad you made the switch to Ed Burke State Farm as well. Your feedback is greatly appreciated!"